Protect & Maintain
Keep your website updated, backed up, functional and technically healthy.
Maintenance is ongoing technical care. It is separate from post-launch support and does not constitute an unconditional uptime guarantee unless a separate SLA is agreed.
| Plan | Price | Included Time | Target Initial Response |
|---|---|---|---|
| Essential Care | $75/month | 1 hour/month | Within 2 business days |
| Business Care | $150/month | 2 hours/month | Within 1 business day |
| Growth Care | $300/month | 4 hours/month | Within 1 business day |
| Professional Care | $500/month | 7 hours/month | Within 8 business hours |
| Premium Care | $750/month | 10 hours/month | Within 4 business hours |
Typical maintenance
- CMS/plugin/theme updates
- SSL and security monitoring
- Backups and verification
- Forms and website health checks
- Performance and analytics checks
- Technical SEO maintenance on applicable plans
- Minor text, image, link and display changes within included time
Not minor maintenance
- New pages or landing pages
- Website redesign or major layout changes
- New features or custom programming
- New API/CRM/payment integrations
- Large-scale content uploads
- Copywriting, photography or video production
- Major SEO campaigns or link building
- Major migrations or extensive malware remediation
Standard maintenance process
BACKUP → UPDATE → TEST → VERIFY → RESOLVE MINOR ISSUES
Third-party costs—including hosting, domains, premium plugins/themes, CRM, payment gateways, Email/SMS/email platforms, APIs and external licences—are separate unless expressly included.