DI Legal

Terms of Service

Effective: 27 August 2026

1. Scope and Acceptance

These Terms of Service govern access to dcldi.com, enquiries submitted through the website, and any services supplied by David Conrad Linus Digital Identity (“DCLDi”, “we”, “us” or “our”) unless a signed quotation, order form, Statement of Work (“SOW”), master services agreement or other written contract states otherwise. By using this website or engaging DCLDi, you agree to these Terms to the extent permitted by applicable law.

Contract hierarchy. A signed project-specific agreement, SOW, accepted quotation or written change order prevails over these general website Terms where the documents conflict.

2. Defined Scope

DCLDi supplies website development, digital-presence, e-commerce, maintenance, digital marketing, social-media management and lead-generation services only to the extent expressly described in the applicable scope. A package price is not an unlimited-development commitment. Any item not expressly included is excluded unless added in writing.

Additional pages, products, campaigns, creatives, integrations, APIs, platforms, revisions, migrations, copywriting, photography, video, advertising spend, premium software, licences, hosting, domains, payment-gateway charges and third-party services may require separate quotation.
Changes made after approval may affect pricing, delivery dates and dependencies.
DCLDi may refuse work that is unlawful, deceptive, unsafe, technically unreasonable, outside scope or inconsistent with third-party platform rules.

3. Client Responsibilities

The client is responsible for providing timely, accurate and lawful information, approvals, credentials, brand assets, content, licences and access necessary to perform the work. The client warrants that material supplied to DCLDi may lawfully be used and does not infringe third-party rights. Delays or defects caused by missing approvals, inaccurate information, client-side changes, inaccessible systems or third-party restrictions are not DCLDi delays or defects.

4. Estimates, Timelines and Dependencies

Unless expressly guaranteed in a signed contract, project dates and estimates are planning targets and may change because of revisions, approvals, hosting, DNS, third-party vendors, APIs, platform reviews, app stores, payment gateways, search engines, advertising platforms, client dependencies, force majeure, outages or other circumstances outside DCLDi's reasonable control.

5. Fees, Taxes and Payment

Fees are due according to the applicable quotation, invoice or SOW. Taxes, duties, foreign-exchange charges, card charges, advertising spend and third-party costs are additional unless expressly included. DCLDi may pause work, withhold launch, suspend services or restrict access for overdue undisputed amounts to the extent permitted by law.

6. Digital Marketing and Performance

DCLDi does not guarantee rankings, traffic, reach, impressions, follower counts, platform approval, lead volume, cost per lead, conversion rate, revenue, sales, return on advertising spend or business profitability unless a precise written guarantee is expressly included in a signed agreement. Search engines, social networks, advertising platforms, marketplaces and third-party systems are independently controlled and may change algorithms, policies, pricing, availability or account status without DCLDi's control.

7. Third-Party Services

Third-party platforms, hosts, registrars, plugins, themes, payment gateways, CRMs, APIs, analytics tools, advertising networks, email services and other external systems remain governed by their own terms. DCLDi is not the operator or guarantor of those services and is not responsible for their downtime, suspension, data loss, policy changes, security incidents, pricing changes or discontinuance except to the extent liability cannot lawfully be excluded.

8. Intellectual Property

Ownership and licences are determined by the applicable project agreement. Unless otherwise agreed, DCLDi retains ownership of pre-existing know-how, frameworks, reusable code, methods, templates, tools and intellectual property developed independently of a particular client. Third-party assets remain subject to their respective licences.

9. Security, Backups and Availability

Reasonable security and backup practices reduce risk but cannot eliminate it. No website, server, network or internet service can be represented as absolutely secure or continuously available. Unless a separate written service-level agreement states otherwise, no unconditional uptime, recovery-time or zero-loss guarantee is provided.

10. Limitation of Liability

To the fullest extent permitted by applicable law, DCLDi, its founder, owners, representatives, personnel, contractors and affiliates disclaim liability for indirect, incidental, special, exemplary, punitive or consequential loss; loss of profits, revenue, opportunity, goodwill, anticipated savings, rankings, data or business interruption; or loss arising from third-party platforms, cyberattacks, outages, client acts, unauthorised changes or events beyond DCLDi's reasonable control.

To the fullest extent permitted by applicable law, DCLDi's aggregate liability arising from a particular paid engagement will not exceed the fees actually paid to DCLDi for the specific service giving rise to the claim during the six months preceding the event giving rise to liability, or the project fee for a one-time project, whichever is applicable. This cap does not apply to a liability that applicable law expressly prohibits the parties from limiting or excluding.

11. No Exclusion of Mandatory Rights

Nothing in these Terms excludes, restricts or modifies any statutory right, consumer protection, duty, remedy or liability that cannot lawfully be excluded, restricted or modified. Where applicable law requires a particular remedy or standard of care, that law prevails.

12. Indemnity

To the extent permitted by law, the client agrees to indemnify and hold harmless DCLDi and its representatives from third-party claims, penalties, losses or reasonable costs arising from unlawful client content, infringement by client-supplied material, misuse of deliverables, deceptive or unlawful campaigns, breach of platform rules by the client, or instructions supplied by the client, except to the extent caused by DCLDi's own non-excludable legal liability.

13. Suspension and Termination

DCLDi may suspend or terminate work for non-payment, unlawful use, abusive conduct, security risk, repeated failure to provide required inputs, material breach or circumstances that make continued performance impracticable. Financial and intellectual-property consequences of termination are governed by the applicable contract and mandatory law.

14. Governing Law and Disputes

The governing law, forum and dispute procedure for a client engagement are those stated in the applicable signed agreement. If no such provision exists, the parties will first attempt in good faith to resolve the dispute commercially before commencing formal proceedings, without preventing either party from seeking urgent relief or exercising non-waivable legal rights.

15. Contact

Contractual or legal notices may be sent to webinquiry@dcldi.com. Representative offices are listed in the footer for business-contact purposes and do not, by themselves, identify the contracting legal entity, governing law, tax residence or jurisdiction for a particular engagement.

Effective 27 August 2026. These terms are intended to operate to the maximum extent permitted by applicable law and should be read together with the project-specific contract.